Frequently Asked Questions
Find quick answers to the questions players ask us most. If you cannot see what you need, scroll to the bottom and get in touch.
No. NetGameX is designed for instant, hassle-free play — you can access every game without creating an account or sharing personal information. All gameplay runs directly in your browser, and we do not store profiles, passwords, or game progress on our servers. This also means you won’t receive unwanted emails or be asked to verify your identity.
Some games may save progress locally using browser storage (such as LocalStorage or cookies). If you clear your browser data, your in-game progress may reset. For parents or privacy-focused users, this setup ensures a safer experience because no personal data is collected, stored, or shared beyond what is necessary for site functionality and advertising (as described in our Privacy Center).
NetGameX does not collect any personally identifiable information (PII) such as your name, email address, phone number, or account details. We do not require registration and we do not store player profiles or gameplay data on our servers.
For the site to function, we use limited technical data (like device type, browser version, and general usage metrics) to ensure games load correctly. Ads on the site are delivered by trusted third-party providers such as Google AdSense, who may use cookies or similar technologies to show relevant ads. These providers handle data according to their own policies, and you can manage or opt out of personalized ads anytime through our Privacy Center or via Google’s Ad Settings.
In short, we only process minimal, non-PII technical information necessary for performance, security, and advertising — and we never sell, trade, or misuse your data.
You may see personalized ads on NetGameX because our advertising partners — primarily Google AdSense — use cookies or similar technologies to show ads that are more relevant to your interests. These ads are based on general browsing activity associated with your device, not on personal details like your name, email, or identity. NetGameX itself does not collect or store any personally identifiable information for advertising purposes.
Personalized ads help support the free-to-play experience on our platform, allowing us to offer all games without subscriptions or login requirements. If you prefer not to receive personalized ads, you can turn them off at any time through our Privacy Center, your Google Ad Settings, or by updating your cookie preferences on our site. When personalized ads are disabled, you will still see ads, but they will be less targeted and based only on general context.
Yes. You can disable personalized ads at any time. NetGameX gives users full control over their ad experience through multiple opt-out methods. Our site does not require an account, so these preferences are stored through cookies or device-level settings.
To turn off personalized ads, you may:
Use our on-site Privacy Center — open the “Ad Preferences” or “Cookie Settings” section and switch personalized ads to “Off.”
Adjust Google Ad Settings — visit Google’s Ads Preferences page to disable interest-based ads across all websites using Google services.
Change your browser’s cookie settings — blocking third-party cookies will also reduce personalized advertising, though it may affect some site functionality.
Once disabled, you will still see ads, but they will be non-personalized and based only on general context rather than your browsing behavior.
No. NetGameX does not sell, trade, or transfer any personal information to third parties. In fact, we do not collect personally identifiable information (PII) such as your name, email, or account details in the first place, so there is nothing for us to sell or share.
The only data involved on our site is limited, non-PII technical information needed to run games, improve performance, and deliver ads. Advertising on NetGameX is provided by trusted partners like Google AdSense, who may use cookies or similar technologies for ad delivery. These partners process data strictly under their own privacy policies and do not receive your personal identity from us.
Users can control cookie preferences and opt out of personalized advertising anytime through our Privacy Center or Google’s Ad Settings. NetGameX remains committed to providing a safe, privacy-respecting, and transparent gaming experience.
Cookies are small text files stored on your device by your web browser. They help websites remember certain information to improve your experience — such as keeping the site functioning, loading games correctly, or remembering your basic preferences. Cookies do not give websites access to your computer or any personal identity information.
On NetGameX, we primarily use:
Essential Cookies – required for site functionality, security, and game performance.
Performance Cookies – anonymous data that helps us understand loading times, device compatibility, and gameplay stability.
Advertising Cookies – used by trusted partners like Google AdSense to deliver ads and limit repeated impressions. These do not reveal your name, email, or identity.
You can view, manage, or disable cookies at any time through your browser settings or our Privacy Center. However, blocking certain types of cookies may affect game performance or site functionality.
Yes. You can disable or manage cookies at any time through your browser settings or our on-site Privacy Center. However, cookies serve different purposes, and turning some of them off may affect how games load or how the site functions.
You have the following options:
Disable cookies in your browser – all major browsers (Chrome, Safari, Firefox, Edge) allow you to block or delete cookies from the settings menu. This will reduce tracking but may also prevent some games from running correctly.
Adjust preferences in our Privacy Center – you can turn off non-essential cookies such as analytics or advertising cookies while keeping essential cookies enabled so the site still works properly.
Use incognito/private browsing – this mode limits cookie storage and clears them when the session ends.
Disabling cookies will not stop you from using NetGameX, but some games may lose saved progress or load less efficiently.
NetGameX uses lightweight, privacy-friendly analytics tools to understand basic site performance — such as loading times, device compatibility, and overall gameplay stability. These analytics do not collect personally identifiable information (PII) and do not track individual user identities.
Our primary analytics provider is Google Analytics, which offers aggregated, anonymized data that helps us improve game performance and user experience. In some cases, we also use built-in performance metrics from our hosting platform or CDN to monitor uptime and loading issues.
All analytics data is used strictly for technical and operational purposes. It is never sold, shared, or used to build personal profiles. You can manage or limit analytics cookies through your browser settings or via the Privacy Center on our site.
Your game progress on NetGameX is stored locally on your device, not on our servers. Most HTML5 games save data using your browser’s local storage (such as LocalStorage or cookies), which allows the game to remember your progress the next time you visit. This storage is private to your device and cannot be accessed by other users or websites.
Because progress is stored locally, it may be lost if you:
clear your browser data,
block or disable cookies/local storage,
use incognito/private browsing mode, or
switch to a different device or browser.
NetGameX does not collect, sync, or back up your gameplay data across devices. This design protects your privacy and ensures you can play without creating an account, but it also means progress is tied to your device.
Some games on NetGameX may request access to sound or notifications to function properly or enhance your gameplay experience. For example, certain action or puzzle games use audio cues, while a few may offer optional notifications for reminders or in-game events. These permissions are handled entirely by your web browser — NetGameX does not access your microphone, personal files, or any private information.
Granting these permissions is always optional. If you prefer not to allow them, you can simply choose “Block” when prompted, and the game will continue to work, although some features may be limited. You can also change these permissions anytime through your browser settings. NetGameX does not store or track your permission choices.
NetGameX does not store any personally identifiable information (PII), user accounts, or gameplay data on our servers, so there is no personal profile for us to delete. Any game progress or preferences you see on our site are saved locally on your device through your browser’s storage.
If you want to delete your data, you can do so by:
Clearing your browser’s cookies and site data — this removes all locally stored game progress and preferences.
Blocking or disabling cookies/local storage in your browser settings to prevent future data from being saved.
Using incognito/private browsing mode, which automatically deletes data when the session ends.
If you have additional privacy concerns or would like to request deletion related to third-party ads or analytics, you can contact us at contact@netgamex.com, and we will assist you in line with our Privacy Center.
If you are located in the EU or EEA, you have specific rights under the General Data Protection Regulation (GDPR), including the right to access, correct, delete, restrict processing, and object to how your data is used. NetGameX is designed with privacy by default — we do not collect or store personally identifiable information (PII), create user accounts, or maintain gameplay data on our servers.
Most information related to your use of NetGameX is either stored locally on your device (such as game progress) or processed anonymously through essential analytics and advertising tools. If you wish to exercise your GDPR rights, you may:
Delete local data by clearing your browser’s cookies and site storage.
Manage consent for analytics and advertising through our Privacy Center.
Contact us directly at contact@netgamex.com if you believe any third-party ad or analytics data should be reviewed, limited, or removed. We will assist in facilitating your request with our service providers when applicable.
Because we do not hold identifiable user data on our servers, most GDPR requests can be fulfilled immediately through browser settings or the Privacy Center.
Yes. NetGameX complies with the California Consumer Privacy Act (CCPA). We do not collect, sell, or share personally identifiable information (PII) such as names, emails, or account details, which means many CCPA obligations do not apply to our platform. Game progress and preferences are stored locally on your device and are not transmitted to our servers.
For advertising, we partner with providers like Google AdSense, who may use cookies or similar technologies. This does not constitute a sale of personal data by NetGameX. California users can manage or opt out of personalized advertising at any time through our “Do Not Sell or Share My Personal Information” page, our Privacy Center, or Google’s Ad Settings.
If you wish to exercise any CCPA-related rights — such as requesting information, opting out of data sharing, or asking for deletion — you may contact us at contact@netgamex.com, and we will assist you in line with our Privacy Center and CCPA requirements.
NetGameX uses secure, globally distributed servers and content delivery networks (CDNs) to ensure fast loading times for players around the world. Our primary infrastructure is hosted in reliable data centers located in the United States and Europe, with additional CDN edge locations in multiple regions to improve performance.
NetGameX does not store personally identifiable information (PII), user accounts, or gameplay data on these servers. Most gameplay information is stored locally on your device. The servers are used only to deliver site content, games, performance assets, and essential analytics in compliance with international privacy standards such as GDPR and CCPA.
This distributed setup helps maintain speed, stability, and security while minimizing the amount of data processed by our systems.
Yes. Children can use NetGameX, as the platform contains casual, browser-based games that do not require an account, sign-in, or the submission of personal information. Because we do not collect personally identifiable information (PII) or create user profiles, NetGameX is designed to be privacy-friendly for younger users.
However, NetGameX is not specifically directed at children, and some games may contain mild cartoon action or challenge-based gameplay. Advertising on the site is delivered by trusted providers such as Google AdSense, which automatically applies child-appropriate policies when necessary (for example, on supervised or child-designated accounts).
Parents or guardians can enhance safety by:
supervising gameplay,
disabling personalized ads through the Privacy Center or Google’s Ad Settings,
managing browser permissions and cookie settings,
using child-safe browser modes when available.
NetGameX does not knowingly collect children’s personal data, and any data stored (such as game progress) remains only on the child’s device.
Yes. NetGameX is designed to be safe and privacy-friendly for users of all ages. All games on our platform run directly in your browser using HTML5 technology — there are no downloads, no installers, no executables, and no account creation is required. Because we do not collect personally identifiable information (PII) or store user profiles, there is very little personal data involved when using the site.
All ads on NetGameX are served by trusted providers such as Google AdSense, which enforces strict policies on security, malware prevention, and age-appropriate content. Game progress and preferences are stored only on your local device and never transmitted to our servers.
For additional safety, you can:
manage cookies and ad preferences through our Privacy Center,
block personalized ads if desired,
supervise young users or enable child-safe browser settings,
avoid clearing local storage if you want to preserve game progress.
Overall, NetGameX provides a safe, no-login, low-data gaming experience with industry-standard protections.
No. Games on NetGameX cannot be downloaded. All titles on our platform run directly in your web browser using HTML5 technology, which means there are no installers, no EXE files, no APKs, and no downloads of any kind. This design keeps your experience safe, fast, and compatible across devices without exposing you to the risks associated with downloadable game files.
Because everything is played online, your progress is saved locally in your browser’s storage, and you can access the games instantly on desktop or mobile. If you prefer offline play, some browsers offer options like “Add to Home Screen,” which creates a shortcut but does not download software or change how the game works.
NetGameX provides only browser-based gameplay to ensure security and simplicity for all users.
NetGameX is optimized for fast, instant-play gaming, but occasional slow loading can happen for a few reasons. Most games load large HTML5 assets such as images, audio, or animations, which may take longer on certain networks, mobile data connections, or older devices. Performance can also be affected by regional internet congestion, temporary CDN delays, or your browser needing to refresh cached files.
To improve loading speed, you can try:
refreshing the page to reload game assets,
checking your internet connection or switching from mobile data to Wi-Fi,
closing other heavy browser tabs,
clearing your browser’s cache if assets failed to load properly,
updating to the latest version of your browser.
NetGameX continuously monitors server performance, CDN uptime, and game optimization to ensure the best experience across all devices and regions.
You can contact NetGameX directly at contact@netgamex.com. This is our primary channel for questions, feedback, technical issues, privacy inquiries, and requests related to data or advertising preferences.
If your message involves privacy or data rights (such as GDPR or CCPA requests), please mention it in your email so we can process it according to the guidelines described in our Privacy Center. We aim to respond to all inquiries as quickly as possible.
At this time, email is the most reliable and secure way to reach us.
Yes. NetGameX may update its Privacy Policy from time to time to reflect changes in our services, legal requirements, or the tools we use for analytics and advertising. Because we do not collect personally identifiable information (PII), most updates are related to improving clarity, adding transparency, or complying with new regulations such as GDPR, CCPA, or changes in Google’s advertising policies.
Whenever we make a significant update, we will revise the “Last Updated” date at the top of the Privacy Policy and may display a notice on the site so users are aware of the changes. We encourage you to review the Privacy Policy periodically to stay informed about how your data is used and protected.
If you have questions about any update, you can always contact us at contact@netgamex.com
